Hello! Hope everyone had a good weekend. A big bit of news to report this week and it comes in some rather hefty lumps.
We’ve had a week of dialing in our new 12 lb. roaster, and we feel pretty confident that the roaster is calibrated and we can roast some excellent coffee on it for all of you! With that said, we’ll be at Barefoot Market on Saturdays starting this week, November 5th from 10:00 A.M. to about 2:00 P.M. for you to pick up your coffee or try it from us for the first time.
Here are some things you need to know to make your experience with Ciclismo more fun, more enjoyable, and easier on us and you:
Barefoot Market: Our Home Away from Home
Scott (right) answering the banana phone. That thing rings off the hook in that place!
Thanks to the generosity of Barefoot Market owner, Scott Belding, we’ve been allowed to set up shop on Saturdays. Barefoot Market is located at 2187 W South Loop in the shopping center behind H-E-B. Any online orders placed by our scheduled roast time on Thursday will be available for pickup at Barefoot. Plus, you get a FREE cup of coffee with every bag you purchase from us! So why not come hang out, talk coffee, and get to know us?
This Saturday, we’ll be giving away free cups of coffee (while supplies last) and free samples (while they last, too). We’ll also be selling 8 oz. and 12 oz. bags of coffee, taking orders for next week, and getting to know you!
Shop Ciclismo Online
Some of you may have already wandered over to our online store and had an opportunity to browse around. If you have, awesome! The good news is that the online store is fully operational and ready for purchases. As a matter of fact, you can head over to shop.ciclismocoffee.com and use the code “EARLYBIRD10″ to get 10% off any of our roasted coffee available online (subscriptions are excluded). Any orders placed by 5:00 P.M. on Thursday will be guaranteed for Saturday pickup. (Generally, orders placed by 5:00 P.M. on Wednesdays will be guaranteed for Saturday pickup.)
Check out our new online shop at shop.ciclismocoffee.com.
You may notice that our online store has a slightly different appearance than our website. Don’t worry, you’re in the right place and your information and orders are secure.
If you have any questions about shopping online, please don’t hesitate to shoot us an email at firstname.lastname@example.org or call us at 254-313-3868 if you need any help. We’re here to help and make your purchases and interactions with us as perfect as we can. Making sure that you, our customer and friend, is taken care of is our #1 priority!
We’re happy to announce that we will be able to offer coffee subscriptions to you. We understand that many of you lead busy lives and the last thing you want to think about is to remember to order your coffee every week or every month!
We’ve tried to make the subscription process as seamless as possible, but we understand that there may very well be some bugs we’ll have to work out. Please bear with us as we work out the kinks with some of the finer details in our online store and subscriptions.
With that said, we’ve teamed up with Charge Rabbit, a Stripe-powered platform, to offer automatic subscription services to our customers. Simply visit the Ciclismo Online Shop, click “Subscriptions” from the main menu, and add a subscription to your cart that way. (You can also click “Subscriptions” at the top of this page to get there.)
We’re currently offering monthly subscriptions and weekly subscriptions at a slight discount from our “brick and mortar” sales. Also, you can get 1 pound of coffee exclusively through our coffee subscription program!
Coffee subscriptions are a win-win for all of us. It helps us gauge how much coffee to roast week in and week out and it helps make your life easier by not having to order coffee every week or month. With that said, here are some of the finer details for the subscriptions we offer:
Monthly subscriptions are a great way to get coffee when you need it either once per month or twice per month. (You’re probably asking yourself, “Seth, I don’t see a twice per month option.” Yes, we’ll get to that in a second!)
We will roast our monthly coffee subscriptions for pickup on the the first and third Saturdays of every month, barring any interference from holidays. Your subscription will be available on the nearest Saturday to your initial order. In other words, if you start a monthly coffee subscription towards the end of the month, we’ll default your pickup to the first of the following month. The same goes for a mid-month subscription.
With regards to bi-monthly subscriptions, simply give us a call or email and we’ll edit your subscription in Stripe. (It’s simply a matter of editing the quantity of subscriptions you are purchasing.) Your credit card will be charged on the same day of the month every month, so no need to worry about when or where your payment is being made. If you have questions, we’re here to help! Give us a call any time.
If you plan on picking up coffee once a week, we offer that plan too! Instead of making arrangements or having to order every week, we’ve made it possible to get a weekly subscription of your choice.
Any subscriptions ordered in time for Thursday’s roast will be guaranteed for Saturday’s pickup. Weekly subscriptions are offered at an even bigger discount than our monthly subscriptions. We want to reward you for being loyal customers.
Perks of Subscriptions
Aside from the biggest perk you get as a Ciclismo Coffee Subscriber, freshly roasted coffee, you get us! Just kidding. There are more perks than that.
As a subscriber, you already get a discount on retail prices at the unit price level. The biggest perk, however, is that you’ll get first dibs on new coffee offerings, exclusive discount codes, opportunities to purchase merchandise before anyone, and excellent customer service. I’ve worked half of my professional career in high-end golf and Ashley has managed Anytime Fitness for half a decade, and we will take a personal interest to make sure you get the best product and service we can possibly offer.
Come See us Saturday
We’re really excited about getting started, and we look forward to meeting you! Come out to Barefoot on Saturday from 10-2ish, get a free cup of coffee, and grab a free sample. Hang out, talk shop, and allow us to get to know you!
We look forward to meeting you and seeing you very soon. As always, we’re here for you. Ask any questions or give us a call any time.
Seth & Ashley
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